iHerb è un’azienda statunitense che serve clienti in tutto il mondo dal 1996 spedendo prodotti in oltre 180 Paesi diversi! Tutti gli ordini iHerb vengono spediti direttamente dai nostri magazzini negli Stati Uniti, situati in California, Kentucky, Illinois, Pennsylvania, nonché dal magazzino in Corea del Sud. Di seguito sono riportate le informazioni relative al Paese selezionato.
General Information
Due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed Duties and Taxes (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.
Please check with your customs office to see if you can import the items, and if any additional licenses or permits are needed.
Customs Information
For information about customs, import duties, etc., visit: Federal Ministry of Finance, Taxation and Customs Union
Shipping
All iHerb orders are shipped out from our US warehouses to your country by Air Freight.
The Estimated Delivery window provided by iHerb reflects most standard deliveries. However, some orders may occasionally be subject to longer transit time caused by air freight delay, Customs hold, or any other unforeseen complications outside of iHerb’s control.
Starting July 1st 2021, the EU ended the low-value consignment relief for shipments equal to or less than €22 for goods to the EU from outside the EU based on arrival date. From July 1st 2021, based on the order date, iHerb is registered in the Import-One-Stop-Shop (IOSS) and will collect, declare, and pay the VAT to the tax authorities for distance sales of imported goods with a value not exceeding €150.
For shipping related inquiries regarding Austria Post orders, please contact the Austria Post Customer Service at +43 800 010 100
For shipping related inquiries regarding DPD orders, please call: 0121 275 0500 for in country customer service.
Restrictions
At iHerb, we respect the rules and regulations of Austrian government and do our best to block Customs prohibited products from our site. However, please be aware, the following substances are not allowed to be imported into Austria: Fish oil, GABA (Gamma Aminobutyric Acid), Melatonin (N-acetyl-5-methoxy tryptamine), meat and milk products, and quantities larger than 2kg of powdered infant milk or infant food.
Contact Us
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